Since2006, progress has been made in the area of services with the establishment of a tax call centre in the field of indonesian taxation. The service is called Kring Pajak, which was established by Presidential Instruction No. 03 of 2006 regarding the investment climate policy package.
There is no doubt that the presence of Kring Pajak helps those who want to know everything about taxation. With this service, Demikibecomes an education source for those who are still blind to taxes.
So far, there are still many who have not obeyed taxes and do not want to pay taxes. They do not understand the payment mechanism and the types of taxes to be paid. However, with this service, people will be questioned freely.
It is also easy and efficient to ask questions through this service. You can come to the tax office – because you don’t have to wait on the line for too long, you can just call and ask a lot of things personally and exclusively. At any time and anywhere, during working hours, then this service is reliable.
In addition to asking about taxation, tax call centers can also be used through tax crangling when there are problems with tax ation. If you still do not adapt to this service, then we will explain it as a solution to taxation problems.
The service form provided by this tax call centre is more open to taxation in Indonesia and is an attempt by the Directorate General of Taxes (DGT) to touch the hands of all sections of society, so the DGT introduced the tax crawling on the basis of the regulation of directorate general of taxes Number Per-22 / PJ/ 2014.
With the launch of the service, people from all walks of view will be able to contact the tax authority at 500200. The service accepts questions about income fees, value adding fees, land and buildings, tax returns and how the figures are calculated.
Kring Pajak provides you with two types of service. The first service is an inbound service that serves all kinds of information, complaints and agent communications. The second service calls an out-of-office service or agent to meet with the client to resolve tax issues.
As technology evolves, you shouldn’t just contact tax agencies by phone, but you can do it online through the official website, complaints.pajak.go.id, email, or fax, not only by calling the official tax agent now via live chat.
- Kring Tax Online
This official service comes because only telephone connections are not enough to help provide tax services in Indonesia, and tax services are unable to meet all community needs.
The Directorate-General of Exposure has therefore increased the services of this tax call centre through online services . This is expected to maximise tax services in Indonesia.
In order to receive online taxation services, you must access the pengaduan.pajak.go.id website and create an account on the website. Once successfully created, any questions and complaints regarding taxes will be disclosed, after which you will only have to wait for the officer’s response.
- Kring Tax Live Chat
The live chat tax crunch was created with the aim of making it easier for the mandatory P invitation to report annual tax returns, besides official P. Uthan tunthan and other information about all related matters if there are any complaints.
With this service, tax ation issues are on the rise and everyone needs to be questioned. The disclosure of tax information is also increasingly available to anyone without hesitation.
Especially for young people who love chat services, it would be nice to go to the office if they were just asking about basic syllables. However, do you really understand these basic things are really important?
As mentioned earlier, the tax call centre service can handle a variety of complaints and consultation venues regarding mandatory taxes for all Indonesians. Complaints submitted include:
- Regarding tax services facilities and infrastructure. This is very common, because sometimes it is problemaous that there are facilities and infrastructure in taxation services. In fact, it interferes with your satisfaction.
- Performance of tax office employees. The performance of employees will certainly have a significant impact on the reputation of an office and the type of service. What happens if it is a little more sensitive in the field of taxation?
- Violation of code of ethics and criminal acts committed by DGT employees. The penalty could be a criminal offence. For example, you were blackmailed by a DGT employee.
At the same time, the consultations you can tell through the tax cring are:
- All tax services to be available. This is often faced by ordinary people in the taxation sector, who do not understand how to use all the services provided.
- Administrative measures on taxation.
Face-to-face tax call center this service offers many benefits to depositories compared to direct face-to-face services. This advantage comes because kring pajak has many benefits compared to direct service.
The advantages that Kring Pajak has are as follows:
- Save a lot of time, because you don’t have to come straight to the tax office and wait on the line for a long time. If you have an even more busy daily schedule – you certainly don’t want to spend time at the tax office, so it’s helpful to have a tax cranking.
- Since it is information from official tax officers, we are confident that the truth will be brought in, so I am sure that all the information provided is accurate.
- The results of the calculation of the amount charged for this fee are certain, because the figures carried out are in accordance with the applicable rules. The same applies if you go to the tax office on your own .
Tax Credit Card
The program serves one of the world’s most innovative tax call centres and has informed that it has a major impact on Indonesian taxes, which are certainly not just nonsense.
DGT’s innovation won the Best Contact Center award from the Indonesia Contact Center Association in 2013. It’s not just that. Kring Pajak then finished first in the top rankings contact centre World APAC event in Singapore.
Kring Pajak won the Best Customer Services-Small award at the event. The next international victory was that this tax call center in Indonesia won the top-ranking performers contact center World APAC in Las Vegas the same year.
Even at the event, one taxation service team won silver medals, as this TNTwois very proud of Indonesia, has a reliable service and is universally accepted.
Kring Pajak, with all his service innovation, has made Indonesians more concerned about taxes. The ease of access and the good service offered make anyone feel comfortable complaining and continuing consultation.
The tax call centre service has also been found to be very attractive to the public, so don’t hesitate to call Kring Pajak through all available platforms.